{"id":16231,"date":"2026-06-19T20:00:27","date_gmt":"2026-06-19T13:00:27","guid":{"rendered":"https:\/\/school.inti.foundation\/quan-ly-su-thay-doi-trong-doanh-nghiep\/"},"modified":"2026-10-01T15:21:14","modified_gmt":"2026-10-01T08:21:14","slug":"quan-ly-su-thay-doi-trong-doanh-nghiep","status":"publish","type":"post","link":"https:\/\/school.inti.foundation\/en\/quan-ly-su-thay-doi-trong-doanh-nghiep\/","title":{"rendered":"Managing Change in Business: Change Fails Because of People\u2014Not Plans"},"content":{"rendered":"<p>Ph\u1ea7n l\u1edbn s\u00e1ng ki\u1ebfn thay \u0111\u1ed5i trong doanh nghi\u1ec7p kh\u00f4ng th\u1ea5t b\u1ea1i v\u00ec k\u1ebf ho\u1ea1ch sai \u2014 ch\u00fang th\u1ea5t b\u1ea1i v\u00ec t\u00e2m l\u00fd con ng\u01b0\u1eddi ch\u01b0a \u0111\u01b0\u1ee3c d\u1eabn d\u1eaft \u0111\u00fang c\u00e1ch. N\u1ebfu b\u1ea1n \u0111ang d\u1eabn d\u1eaft m\u1ed9t t\u1ed5 ch\u1ee9c qua giai \u0111o\u1ea1n chuy\u1ec3n \u0111\u1ed5i v\u00e0 c\u1ea3m th\u1ea5y nh\u01b0 \u0111ang \u0111\u1ea9y m\u1ed9t t\u1ea3ng \u0111\u00e1 l\u00ean d\u1ed1c, r\u1ea5t c\u00f3 th\u1ec3 v\u1ea5n \u0111\u1ec1 kh\u00f4ng n\u1eb1m \u1edf slide thuy\u1ebft tr\u00ecnh hay l\u1ed9 tr\u00ecnh tri\u1ec3n khai \u2014 m\u00e0 n\u1eb1m \u1edf ba t\u1ea7ng t\u00e2m l\u00fd kh\u00e1ng c\u1ef1 m\u00e0 h\u1ea7u h\u1ebft l\u00e3nh \u0111\u1ea1o b\u1ecf qua.<\/p>\n<p>C\u00f3 th\u1ec3 b\u1ea1n t\u1eebng \u1edf \u0111\u00f3: m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c \u0111\u01b0\u1ee3c so\u1ea1n k\u1ef9 l\u01b0\u1ee1ng, m\u1ed9t \u0111\u1ed9i t\u01b0 v\u1ea5n h\u1ed7 tr\u1ee3, m\u1ed9t timeline r\u00f5 r\u00e0ng \u2014 nh\u01b0ng sau s\u00e1u th\u00e1ng, m\u1ecdi th\u1ee9 v\u1eabn nh\u01b0 c\u0169. Ho\u1eb7c t\u1ec7 h\u01a1n, b\u1ec1 m\u1eb7t th\u00ec thay \u0111\u1ed5i, c\u00f2n b\u00ean d\u01b0\u1edbi th\u00ec ng\u1ea7m ph\u1ea3n kh\u00e1ng. C\u00e1i b\u1ea1n \u0111ang \u0111\u1ed1i m\u1eb7t kh\u00f4ng ph\u1ea3i l\u00e0 v\u1ea5n \u0111\u1ec1 c\u1ee7a quy tr\u00ecnh. \u0110\u00f3 l\u00e0 v\u1ea5n \u0111\u1ec1 c\u1ee7a con ng\u01b0\u1eddi.<\/p>\n<h2>T\u1ea1i Sao K\u1ebf Ho\u1ea1ch Ho\u00e0n H\u1ea3o V\u1eabn Kh\u00f4ng \u0110\u1ee7<\/h2>\n<p>Trong h\u00e0nh tr\u00ecnh c\u1ed1 v\u1ea5n qu\u1ea3n tr\u1ecb, t\u00f4i nh\u1eadn ra m\u1ed9t ngh\u1ecbch l\u00fd nh\u1ea5t qu\u00e1n: nh\u1eefng t\u1ed5 ch\u1ee9c \u0111\u1ea7u t\u01b0 nhi\u1ec1u nh\u1ea5t v\u00e0o quy tr\u00ecnh thay \u0111\u1ed5i \u0111\u00f4i khi l\u1ea1i l\u00e0 nh\u1eefng n\u01a1i thay \u0111\u1ed5i ch\u1eadm nh\u1ea5t. Kh\u00f4ng ph\u1ea3i v\u00ec h\u1ecd thi\u1ebfu n\u0103ng l\u1ef1c. M\u00e0 v\u00ec h\u1ecd x\u1eed l\u00fd thay \u0111\u1ed5i nh\u01b0 m\u1ed9t b\u00e0i to\u00e1n k\u1ef9 thu\u1eadt, trong khi b\u1ea3n ch\u1ea5t c\u1ee7a n\u00f3 l\u00e0 m\u1ed9t h\u00e0nh tr\u00ecnh t\u00e2m l\u00fd.<\/p>\n<p>M\u1ed7i ng\u01b0\u1eddi trong t\u1ed5 ch\u1ee9c \u2014 t\u1eeb tr\u01b0\u1edfng ph\u00f2ng \u0111\u1ebfn nh\u00e2n vi\u00ean tuy\u1ebfn \u0111\u1ea7u \u2014 \u0111\u1ec1u mang theo m\u1ed9t c\u00e2u h\u1ecfi th\u1ea7m l\u1eb7ng khi nghe tin c\u00f3 s\u1ef1 thay \u0111\u1ed5i: <em>&#8220;\u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a g\u00ec v\u1edbi t\u00f4i?&#8221;<\/em> C\u00e2u h\u1ecfi \u0111\u00f3 kh\u00f4ng \u0111\u01b0\u1ee3c tr\u1ea3 l\u1eddi b\u1eb1ng slide PowerPoint. N\u00f3 ch\u1ec9 \u0111\u01b0\u1ee3c tr\u1ea3 l\u1eddi b\u1eb1ng s\u1ef1 hi\u1ec3u bi\u1ebft th\u1eadt s\u1ef1 t\u1eeb ph\u00eda ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o.<\/p>\n<blockquote><p><em>Thay \u0111\u1ed5i kh\u00f4ng th\u1ea5t b\u1ea1i \u1edf ph\u00f2ng h\u1ecdp. N\u00f3 th\u1ea5t b\u1ea1i \u1edf h\u00e0nh lang \u2014 trong nh\u1eefng cu\u1ed9c tr\u00f2 chuy\u1ec7n nh\u1ecf m\u00e0 ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o kh\u00f4ng nghe th\u1ea5y.<\/em><\/p><\/blockquote>\n<h2>3 T\u1ea7ng T\u00e2m L\u00fd Kh\u00e1ng C\u1ef1 Trong Qu\u1ea3n L\u00fd S\u1ef1 Thay \u0110\u1ed5i<\/h2>\n<p>Kh\u00e1ng c\u1ef1 v\u1edbi thay \u0111\u1ed5i kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t kh\u1ed1i \u0111\u01a1n l\u1ebb. N\u00f3 c\u00f3 c\u1ea5u tr\u00fac. V\u00e0 khi ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o hi\u1ec3u \u0111\u01b0\u1ee3c c\u1ea5u tr\u00fac \u0111\u00f3, h\u1ecd c\u00f3 th\u1ec3 d\u1eabn d\u1eaft \u2014 thay v\u00ec \u0111\u1ed1i \u0111\u1ea7u.<\/p>\n<h3>T\u1ea7ng 1 \u2014 Kh\u00e1ng C\u1ef1 C\u1ee7a S\u1ef1 S\u1ee3 H\u00e3i (Fear Layer)<\/h3>\n<p>\u0110\u00e2y l\u00e0 t\u1ea7ng b\u1ec1 m\u1eb7t nh\u1ea5t, nh\u01b0ng c\u0169ng l\u00e0 t\u1ea7ng d\u1eef d\u1ed9i nh\u1ea5t khi b\u00f9ng ph\u00e1t. S\u1ee3 m\u1ea5t v\u1ecb tr\u00ed. S\u1ee3 kh\u00f4ng \u0111\u1ee7 n\u0103ng l\u1ef1c trong m\u00f4i tr\u01b0\u1eddng m\u1edbi. S\u1ee3 c\u00f4ng s\u1ee9c c\u0169 b\u1ed7ng tr\u1edf n\u00ean v\u00f4 ngh\u0129a. T\u1ea7ng n\u00e0y kh\u00f4ng xu\u1ea5t hi\u1ec7n d\u01b0\u1edbi d\u1ea1ng tuy\u00ean b\u1ed1 th\u1eb3ng th\u1eafn \u2014 n\u00f3 xu\u1ea5t hi\u1ec7n d\u01b0\u1edbi d\u1ea1ng nh\u1eefng c\u00e2u h\u1ecfi k\u1ef9 thu\u1eadt d\u00e0y \u0111\u1eb7c trong cu\u1ed9c h\u1ecdp, nh\u1eefng email &#8220;xin l\u00e0m r\u00f5 th\u00eam&#8221;, ho\u1eb7c \u0111\u01a1n gi\u1ea3n l\u00e0 s\u1ef1 im l\u1eb7ng.<\/p>\n<p>C\u00f3 th\u1ec3 b\u1ea1n t\u1eebng ch\u1ee9ng ki\u1ebfn: m\u1ed9t tr\u01b0\u1edfng nh\u00f3m gi\u1ecfi b\u1ed7ng tr\u1edf n\u00ean c\u1ee9ng nh\u1eafc l\u1ea1 th\u01b0\u1eddng khi nghe v\u1ec1 t\u00e1i c\u01a1 c\u1ea5u. Kh\u00f4ng ph\u1ea3i anh \u1ea5y hay ch\u1ecb \u1ea5y kh\u00f4ng hi\u1ec3u \u2014 m\u00e0 l\u00e0 h\u1ecd \u0111ang s\u1ee3, v\u00e0 s\u1ef1 s\u1ee3 h\u00e3i \u0111\u00f3 ch\u01b0a \u0111\u01b0\u1ee3c \u0111\u1eb7t t\u00ean.<\/p>\n<p>C\u00e1ch d\u1eabn d\u1eaft qua T\u1ea7ng 1: <strong>T\u1ea1o kh\u00f4ng gian an to\u00e0n \u0111\u1ec3 n\u1ed7i s\u1ee3 \u0111\u01b0\u1ee3c n\u00f3i ra<\/strong>. Kh\u00f4ng ph\u1ea3i \u0111\u1ec3 tr\u1ea5n an b\u1eb1ng l\u1eddi h\u1ee9a r\u1ed7ng, m\u00e0 \u0111\u1ec3 ng\u01b0\u1eddi ta \u0111\u01b0\u1ee3c ch\u1ea1m v\u00e0o s\u1ef1 kh\u00f4ng ch\u1eafc ch\u1eafn m\u00e0 kh\u00f4ng c\u1ea3m th\u1ea5y c\u00f4 \u0111\u01a1n trong \u0111\u00f3. C\u00e2u h\u1ecfi ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o n\u00ean \u0111\u1eb7t kh\u00f4ng ph\u1ea3i &#8220;B\u1ea1n c\u00f3 hi\u1ec3u kh\u00f4ng?&#8221; \u2014 m\u00e0 l\u00e0 &#8220;B\u1ea1n \u0111ang lo \u0111i\u1ec1u g\u00ec nh\u1ea5t?&#8221;<\/p>\n<h3>T\u1ea7ng 2 \u2014 Kh\u00e1ng C\u1ef1 C\u1ee7a B\u1ea3n S\u1eafc (Identity Layer)<\/h3>\n<p>T\u1ea7ng n\u00e0y s\u00e2u h\u01a1n v\u00e0 \u00edt \u0111\u01b0\u1ee3c nh\u1eadn di\u1ec7n h\u01a1n. Con ng\u01b0\u1eddi kh\u00f4ng ch\u1ec9 l\u00e0m c\u00f4ng vi\u1ec7c \u2014 h\u1ecd <em>l\u00e0<\/em> c\u00f4ng vi\u1ec7c \u0111\u00f3. M\u1ed9t ng\u01b0\u1eddi \u0111\u00e3 g\u1eafn b\u00f3 m\u01b0\u1eddi n\u0103m v\u1edbi m\u1ed9t quy tr\u00ecnh, m\u1ed9t h\u1ec7 th\u1ed1ng, m\u1ed9t c\u00e1ch l\u00e0m, kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n s\u1edf h\u1eefu k\u1ef9 n\u0103ng \u0111\u00f3 \u2014 h\u1ecd \u0111\u00e3 x\u00e2y d\u1ef1ng m\u1ed9t ph\u1ea7n b\u1ea3n s\u1eafc c\u1ee7a m\u00ecnh xung quanh n\u00f3.<\/p>\n<p>Khi b\u1ea1n y\u00eau c\u1ea7u h\u1ecd thay \u0111\u1ed5i c\u00e1ch l\u00e0m, v\u00f4 t\u00ecnh b\u1ea1n \u0111ang ch\u1ea1m v\u00e0o c\u00e2u h\u1ecfi: <em>&#8220;N\u1ebfu c\u00e1ch c\u0169 sai, th\u00ec nh\u1eefng g\u00ec t\u00f4i \u0111\u00e3 l\u00e0m bao nhi\u00eau n\u0103m qua c\u00f3 \u00fd ngh\u0129a g\u00ec?&#8221;<\/em><\/p>\n<blockquote><p><em>Ng\u01b0\u1eddi ta kh\u00f4ng kh\u00e1ng c\u1ef1 v\u1edbi \u0111i\u1ec1u m\u1edbi. H\u1ecd kh\u00e1ng c\u1ef1 v\u1edbi vi\u1ec7c m\u1ea5t \u0111i con ng\u01b0\u1eddi m\u00e0 h\u1ecd \u0111\u00e3 l\u00e0.<\/em><\/p><\/blockquote>\n<p>C\u00e1ch d\u1eabn d\u1eaft qua T\u1ea7ng 2: <strong>T\u00f4n vinh h\u00e0nh tr\u00ecnh c\u0169 nh\u01b0 n\u1ec1n m\u00f3ng \u2014 kh\u00f4ng ph\u1ea3i v\u1eadt c\u1ea3n<\/strong>. Ng\u00f4n ng\u1eef b\u1ea1n d\u00f9ng quan tr\u1ecdng h\u01a1n b\u1ea1n ngh\u0129. &#8220;Nh\u1eefng g\u00ec anh ch\u1ecb \u0111\u00e3 x\u00e2y d\u1ef1ng l\u00e0 n\u1ec1n t\u1ea3ng \u0111\u1ec3 ch\u00fang ta \u0111i xa h\u01a1n&#8221; t\u1ea1o ra m\u1ed9t c\u1ea7u n\u1ed1i t\u00e2m l\u00fd kh\u00e1c h\u1eb3n so v\u1edbi &#8220;Ch\u00fang ta c\u1ea7n thay \u0111\u1ed5i c\u00e1ch l\u00e0m c\u0169.&#8221; M\u1ed9t c\u00e2u l\u00e0 m\u1eddi g\u1ecdi. C\u00e2u kia l\u00e0 ph\u1ee7 nh\u1eadn.<\/p>\n<h3>T\u1ea7ng 3 \u2014 Kh\u00e1ng C\u1ef1 C\u1ee7a \u00dd Ngh\u0129a (Meaning Layer)<\/h3>\n<p>\u0110\u00e2y l\u00e0 t\u1ea7ng s\u00e2u nh\u1ea5t \u2014 v\u00e0 h\u1ea7u h\u1ebft c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh qu\u1ea3n l\u00fd thay \u0111\u1ed5i kh\u00f4ng bao gi\u1edd ch\u1ea1m t\u1edbi. \u1ede t\u1ea7ng n\u00e0y, c\u00e2u h\u1ecfi kh\u00f4ng c\u00f2n l\u00e0 &#8220;T\u00f4i c\u00f3 an to\u00e0n kh\u00f4ng?&#8221; hay &#8220;T\u00f4i c\u00f3 c\u00f2n l\u00e0 t\u00f4i kh\u00f4ng?&#8221; \u2014 m\u00e0 l\u00e0: <em>&#8220;T\u1ea1i sao \u0111i\u1ec1u n\u00e0y quan tr\u1ecdng?&#8221;<\/em><\/p>\n<p>Con ng\u01b0\u1eddi c\u00f3 th\u1ec3 ch\u1ecbu \u0111\u1ef1ng g\u1ea7n nh\u01b0 m\u1ecdi th\u1ee9 n\u1ebfu h\u1ecd th\u1ea5y \u00fd ngh\u0129a trong \u0111\u00f3. V\u00e0 h\u1ecd s\u1ebd ph\u00e1 v\u1ee1 g\u1ea7n nh\u01b0 m\u1ecdi k\u1ebf ho\u1ea1ch n\u1ebfu h\u1ecd kh\u00f4ng th\u1ea5y \u00fd ngh\u0129a \u0111\u00f3 \u2014 d\u00f9 kh\u00f4ng ai n\u00f3i ra \u0111i\u1ec1u n\u00e0y.<\/p>\n<p>C\u00f3 th\u1ec3 b\u1ea1n t\u1eebng g\u1eb7p: m\u1ed9t \u0111\u1ed9i ng\u0169 th\u1ef1c hi\u1ec7n \u0111\u00fang t\u1eebng b\u01b0\u1edbc trong l\u1ed9 tr\u00ecnh, nh\u01b0ng kh\u00f4ng c\u00f3 l\u1eeda. K\u1ebft qu\u1ea3 \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u01b0ng t\u1ed5 ch\u1ee9c tr\u1edf n\u00ean m\u1ecfi m\u1ec7t. \u0110\u00f3 l\u00e0 khi T\u1ea7ng 3 b\u1ecb b\u1ecf ng\u1ecf.<\/p>\n<p>C\u00e1ch d\u1eabn d\u1eaft qua T\u1ea7ng 3: <strong>K\u1ebft n\u1ed1i thay \u0111\u1ed5i v\u1edbi m\u1ee5c \u0111\u00edch l\u1edbn h\u01a1n b\u1ea3n th\u00e2n t\u1ed5 ch\u1ee9c<\/strong>. Kh\u00f4ng ph\u1ea3i m\u1ee5c ti\u00eau doanh thu \u2014 m\u00e0 l\u00e0 c\u00e2u tr\u1ea3 l\u1eddi cho c\u00e2u h\u1ecfi: S\u1ef1 t\u1ed3n t\u1ea1i c\u1ee7a t\u1ed5 ch\u1ee9c n\u00e0y \u0111ang ph\u1ee5ng s\u1ef1 \u0111i\u1ec1u g\u00ec tr\u00ean \u0111\u1eddi? Khi ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o c\u00f3 th\u1ec3 tr\u1ea3 l\u1eddi c\u00e2u \u0111\u00f3 m\u1ed9t c\u00e1ch ch\u00e2n th\u00e0nh \u2014 kh\u00f4ng ph\u1ea3i b\u1eb1ng slogan m\u00e0 b\u1eb1ng s\u1ef1 th\u1eadt \u2014 m\u1ed9t th\u1ee9 g\u00ec \u0111\u00f3 trong \u0111\u1ed9i ng\u0169 b\u1eaft \u0111\u1ea7u chuy\u1ec3n \u0111\u1ed9ng t\u1eeb b\u00ean trong.<\/p>\n<h2>Ng\u01b0\u1eddi L\u00e3nh \u0110\u1ea1o Thay \u0110\u1ed5i Ph\u1ea3i Thay \u0110\u1ed5i Tr\u01b0\u1edbc<\/h2>\n<p>\u0110\u00e2y l\u00e0 \u0111i\u1ec1u kh\u00f3 nghe nh\u1ea5t nh\u01b0ng c\u0169ng quan tr\u1ecdng nh\u1ea5t: b\u1ea1n kh\u00f4ng th\u1ec3 d\u1eabn d\u1eaft ng\u01b0\u1eddi kh\u00e1c qua m\u1ed9t h\u00e0nh tr\u00ecnh t\u00e2m l\u00fd m\u00e0 b\u1ea1n ch\u01b0a t\u1ef1 \u0111i qua.<\/p>\n<p>Ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o n\u00e0o c\u00f2n \u0111ang kh\u00e1ng c\u1ef1 v\u1edbi s\u1ef1 kh\u00f4ng ch\u1eafc ch\u1eafn c\u1ee7a ch\u00ednh m\u00ecnh \u2014 d\u00f9 b\u1ec1 ngo\u00e0i t\u1ecf ra t\u1ef1 tin \u2014 s\u1ebd v\u00f4 t\u00ecnh truy\u1ec1n \u0111i n\u0103ng l\u01b0\u1ee3ng \u0111\u00f3 v\u00e0o t\u1ed5 ch\u1ee9c. \u0110\u1ed9i ng\u0169 kh\u00f4ng nghe nh\u1eefng g\u00ec b\u1ea1n n\u00f3i. H\u1ecd c\u1ea3m nh\u1eadn nh\u1eefng g\u00ec b\u1ea1n \u0111ang l\u00e0.<\/p>\n<blockquote><p><em>S\u1ef1 thay \u0111\u1ed5i th\u1eadt s\u1ef1 trong t\u1ed5 ch\u1ee9c b\u1eaft \u0111\u1ea7u t\u1eeb s\u1ef1 thay \u0111\u1ed5i th\u1eadt s\u1ef1 trong ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o \u2014 kh\u00f4ng ph\u1ea3i t\u1eeb b\u1ea3n k\u1ebf ho\u1ea1ch, m\u00e0 t\u1eeb b\u00ean trong.<\/em><\/p><\/blockquote>\n<p>\u0110i\u1ec1u n\u00e0y kh\u00f4ng c\u00f3 ngh\u0129a l\u00e0 b\u1ea1n ph\u1ea3i ho\u00e0n h\u1ea3o hay ph\u1ea3i c\u00f3 t\u1ea5t c\u1ea3 c\u00e2u tr\u1ea3 l\u1eddi. Ng\u01b0\u1ee3c l\u1ea1i \u2014 s\u1ef1 ch\u00e2n th\u00e0nh &#8220;T\u00f4i c\u0169ng kh\u00f4ng ch\u1eafc v\u1ec1 t\u1ea5t c\u1ea3, nh\u01b0ng t\u00f4i bi\u1ebft t\u1ea1i sao ch\u00fang ta c\u1ea7n \u0111i&#8221; \u0111\u00f4i khi t\u1ea1o ra s\u1ef1 tin t\u01b0\u1edfng s\u00e2u h\u01a1n b\u1ea5t k\u1ef3 b\u1ea3n b\u00e1o c\u00e1o n\u00e0o.<\/p>\n<h2>Khung D\u1eabn D\u1eaft Thay \u0110\u1ed5i Qua 3 T\u1ea7ng<\/h2>\n<p>Thay v\u00ec m\u1ed9t quy tr\u00ecnh tuy\u1ebfn t\u00ednh, t\u00f4i nh\u00ecn vi\u1ec7c qu\u1ea3n l\u00fd s\u1ef1 thay \u0111\u1ed5i nh\u01b0 m\u1ed9t h\u00e0nh tr\u00ecnh \u0111\u1ed3ng t\u00e2m \u2014 b\u1ea1n kh\u00f4ng gi\u1ea3i quy\u1ebft T\u1ea7ng 1 xong m\u1edbi qua T\u1ea7ng 2. C\u1ea3 ba t\u1ea7ng lu\u00f4n hi\u1ec7n di\u1ec7n song song, nh\u01b0ng c\u1ea7n \u0111\u01b0\u1ee3c ch\u00fa \u00fd theo th\u1ee9 t\u1ef1 \u01b0u ti\u00ean:<\/p>\n<ul>\n<li><strong>Giai \u0111o\u1ea1n Kh\u1edfi \u0111\u1ea7u:<\/strong> T\u1eadp trung v\u00e0o T\u1ea7ng 1 \u2014 t\u1ea1o s\u1ef1 an to\u00e0n t\u00e2m l\u00fd, \u0111\u1eb7t c\u00e2u h\u1ecfi l\u1eafng nghe, th\u1eeba nh\u1eadn s\u1ef1 kh\u00f4ng ch\u1eafc ch\u1eafn thay v\u00ec che gi\u1ea5u.<\/li>\n<li><strong>Giai \u0111o\u1ea1n Chuy\u1ec3n ti\u1ebfp:<\/strong> Ch\u00fa tr\u1ecdng T\u1ea7ng 2 \u2014 t\u00f4n vinh h\u00e0nh tr\u00ecnh c\u0169, x\u00e2y c\u1ea7u n\u1ed1i b\u1ea3n s\u1eafc, gi\u00fap \u0111\u1ed9i ng\u0169 th\u1ea5y m\u00ecnh v\u1eabn l\u00e0 ng\u01b0\u1eddi ch\u1ee7 c\u1ee7a c\u00e2u chuy\u1ec7n.<\/li>\n<li><strong>Giai \u0111o\u1ea1n H\u1ed9i nh\u1eadp:<\/strong> \u0110\u00e0o s\u00e2u T\u1ea7ng 3 \u2014 li\u00ean t\u1ee5c l\u00e0m s\u1ed1ng l\u1ea1i c\u00e2u h\u1ecfi \u00fd ngh\u0129a, kh\u00f4ng ch\u1ec9 m\u1ed9t l\u1ea7n \u1edf bu\u1ed5i kick-off m\u00e0 trong t\u1eebng cu\u1ed9c h\u1ecdp, t\u1eebng quy\u1ebft \u0111\u1ecbnh nh\u1ecf.<\/li>\n<\/ul>\n<p>\u0110\u00e2y l\u00e0 c\u00e1ch ti\u1ebfp c\u1eadn m\u00e0 <a href='https:\/\/tmt.group'>TMT Group<\/a> \u0111\u00e3 v\u00e0 \u0111ang \u1ee9ng d\u1ee5ng trong h\u00e0nh tr\u00ecnh \u0111\u1ed3ng h\u00e0nh c\u00f9ng c\u00e1c t\u1ed5 ch\u1ee9c v\u00e0 l\u00e3nh \u0111\u1ea1o \u2014 kh\u00f4ng ch\u1ec9 gi\u1ea3i quy\u1ebft b\u00e0i to\u00e1n v\u1eadn h\u00e0nh, m\u00e0 \u0111i v\u00e0o chi\u1ec1u s\u00e2u c\u1ee7a con ng\u01b0\u1eddi d\u1eabn d\u1eaft s\u1ef1 thay \u0111\u1ed5i \u0111\u00f3.<\/p>\n<h2>Th\u1ef1c H\u00e0nh Ngay: B\u00e0i T\u1eadp 5 Ph\u00fat Cho L\u00e3nh \u0110\u1ea1o<\/h2>\n<p>Tr\u01b0\u1edbc bu\u1ed5i h\u1ecdp ti\u1ebfp theo v\u1ec1 thay \u0111\u1ed5i, h\u00e3y d\u00e0nh 5 ph\u00fat v\u1edbi ba c\u00e2u h\u1ecfi sau \u2014 vi\u1ebft ra, kh\u00f4ng ch\u1ec9 ngh\u0129 trong \u0111\u1ea7u:<\/p>\n<ul>\n<li><strong>C\u00e2u 1 (T\u1ea7ng 1 \u2014 S\u1ee3 h\u00e3i):<\/strong> Trong \u0111\u1ed9i ng\u0169 c\u1ee7a t\u00f4i, ai \u0111ang s\u1ee3 \u0111i\u1ec1u g\u00ec nh\u1ea5t v\u1ec1 thay \u0111\u1ed5i n\u00e0y? T\u00f4i \u0111\u00e3 t\u1ea1o kh\u00f4ng gian \u0111\u1ec3 h\u1ecd n\u00f3i ch\u01b0a?<\/li>\n<li><strong>C\u00e2u 2 (T\u1ea7ng 2 \u2014 B\u1ea3n s\u1eafc):<\/strong> \u0110i\u1ec1u g\u00ec t\u1eeb h\u00e0nh tr\u00ecnh c\u0169 c\u1ee7a \u0111\u1ed9i ng\u0169 x\u1ee9ng \u0111\u00e1ng \u0111\u01b0\u1ee3c t\u00f4n vinh tr\u01b0\u1edbc khi ch\u00fang ta b\u01b0\u1edbc sang trang m\u1edbi?<\/li>\n<li><strong>C\u00e2u 3 (T\u1ea7ng 3 \u2014 \u00dd ngh\u0129a):<\/strong> N\u1ebfu s\u1ef1 thay \u0111\u1ed5i n\u00e0y th\u00e0nh c\u00f4ng, \u0111i\u1ec1u \u0111\u00f3 ph\u1ee5ng s\u1ef1 \u0111i\u1ec1u g\u00ec l\u1edbn h\u01a1n doanh thu qu\u00fd n\u00e0y?<\/li>\n<\/ul>\n<p>Kh\u00f4ng c\u1ea7n c\u00e2u tr\u1ea3 l\u1eddi ho\u00e0n h\u1ea3o. Ch\u1ec9 c\u1ea7n s\u1ef1 th\u00e0nh th\u1eadt. B\u1edfi v\u00ec \u0111\u1ed9i ng\u0169 b\u1ea1n kh\u00f4ng c\u1ea7n m\u1ed9t l\u00e3nh \u0111\u1ea1o ho\u00e0n h\u1ea3o \u2014 h\u1ecd c\u1ea7n m\u1ed9t l\u00e3nh \u0111\u1ea1o \u0111ang th\u1eadt s\u1ef1 hi\u1ec7n di\u1ec7n v\u1edbi c\u00e2u h\u1ecfi \u0111\u00f3.<\/p>\n<h2>Thay \u0110\u1ed5i L\u00e0 B\u00e0i H\u1ecdc \u2014 Kh\u00f4ng Ph\u1ea3i H\u00ecnh Ph\u1ea1t<\/h2>\n<p>Trong tri\u1ebft l\u00fd m\u00e0 t\u00f4i chia s\u1ebb trong <a href='https:\/\/books.inti.foundation'>s\u00e1ch c\u1ee7a th\u1ea7y<\/a>, c\u00f3 m\u1ed9t c\u00e1ch nh\u00ecn v\u1ec1 nghi\u1ec7p m\u00e0 t\u00f4i th\u1ea5y r\u1ea5t soi s\u00e1ng cho vi\u1ec7c l\u00e3nh \u0111\u1ea1o: m\u1ecdi ho\u00e0n c\u1ea3nh \u0111\u1ec1u l\u00e0 b\u00e0i h\u1ecdc c\u1ee7a v\u0169 tr\u1ee5. Kh\u00f4ng qua \u0111\u01b0\u1ee3c th\u00ec h\u1ecdc l\u1ea1i \u2014 kh\u00f4ng ph\u1ea3i v\u00ec b\u1ecb tr\u1eebng ph\u1ea1t, m\u00e0 v\u00ec ch\u01b0a \u0111\u1ee7 hi\u1ec3u.<\/p>\n<p>V\u1edbi s\u1ef1 thay \u0111\u1ed5i trong t\u1ed5 ch\u1ee9c, t\u00f4i ngh\u0129 c\u0169ng kh\u00f4ng kh\u00e1c. Nh\u1eefng cu\u1ed9c chuy\u1ec3n \u0111\u1ed5i th\u1ea5t b\u1ea1i kh\u00f4ng ph\u1ea3i l\u00e0 th\u1ea5t b\u1ea1i cu\u1ed1i c\u00f9ng \u2014 ch\u00fang l\u00e0 b\u00e0i h\u1ecdc v\u1ec1 nh\u1eefng t\u1ea7ng t\u00e2m l\u00fd ch\u01b0a \u0111\u01b0\u1ee3c nh\u00ecn th\u1ea5y, nh\u1eefng n\u1ed7i s\u1ee3 ch\u01b0a \u0111\u01b0\u1ee3c l\u1eafng nghe, nh\u1eefng \u00fd ngh\u0129a ch\u01b0a \u0111\u01b0\u1ee3c trao.<\/p>\n<p>Khi ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o b\u1eaft \u0111\u1ea7u nh\u00ecn \u0111\u1ed9i ng\u0169 kh\u00f4ng ph\u1ea3i nh\u01b0 nh\u1eefng ngu\u1ed3n l\u1ef1c c\u1ea7n \u0111\u01b0\u1ee3c t\u00e1i s\u1eafp x\u1ebfp, m\u00e0 nh\u01b0 nh\u1eefng con ng\u01b0\u1eddi mang theo c\u00e2u chuy\u1ec7n v\u00e0 n\u1ed7i s\u1ee3 v\u00e0 kh\u00e1t v\u1ecdng \u2014 s\u1ef1 thay \u0111\u1ed5i b\u1eaft \u0111\u1ea7u x\u1ea3y ra theo m\u1ed9t c\u00e1ch kh\u00e1c. Nh\u1eb9 h\u01a1n. B\u1ec1n h\u01a1n. Th\u1eadt h\u01a1n.<\/p>\n<blockquote><p><em>Kh\u00f4ng ph\u1ea3i d\u1ec5. Nh\u01b0ng c\u00f3 th\u1ec3.<\/em><\/p><\/blockquote>\n<p>T\u1ea1 Minh Tu\u1ea5n (Saga)<\/p>\n<h2>C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p<\/h2>\n<h3>T\u1ea1i sao qu\u1ea3n l\u00fd s\u1ef1 thay \u0111\u1ed5i trong doanh nghi\u1ec7p th\u01b0\u1eddng th\u1ea5t b\u1ea1i d\u00f9 c\u00f3 k\u1ebf ho\u1ea1ch t\u1ed1t?<\/h3>\n<p>V\u00ec thay \u0111\u1ed5i th\u1ea5t b\u1ea1i \u1edf t\u1ea7ng t\u00e2m l\u00fd con ng\u01b0\u1eddi, kh\u00f4ng ph\u1ea3i \u1edf quy tr\u00ecnh. Ba t\u1ea7ng kh\u00e1ng c\u1ef1 \u2014 s\u1ee3 h\u00e3i, b\u1ea3n s\u1eafc v\u00e0 \u00fd ngh\u0129a \u2014 th\u01b0\u1eddng b\u1ecb b\u1ecf ng\u1ecf trong c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i truy\u1ec1n th\u1ed1ng.<\/p>\n<h3>Ba t\u1ea7ng t\u00e2m l\u00fd kh\u00e1ng c\u1ef1 trong qu\u1ea3n l\u00fd s\u1ef1 thay \u0111\u1ed5i l\u00e0 g\u00ec?<\/h3>\n<p>T\u1ea7ng 1 l\u00e0 kh\u00e1ng c\u1ef1 do s\u1ee3 h\u00e3i (s\u1ee3 m\u1ea5t v\u1ecb tr\u00ed, m\u1ea5t n\u0103ng l\u1ef1c); T\u1ea7ng 2 l\u00e0 kh\u00e1ng c\u1ef1 b\u1ea3n s\u1eafc (s\u1ee3 m\u1ea5t \u0111i con ng\u01b0\u1eddi m\u00e0 h\u1ecd \u0111\u00e3 l\u00e0); T\u1ea7ng 3 l\u00e0 kh\u00e1ng c\u1ef1 \u00fd ngh\u0129a (kh\u00f4ng th\u1ea5y l\u00fd do \u0111\u1ee7 s\u00e2u \u0111\u1ec3 thay \u0111\u1ed5i).<\/p>\n<h3>CEO v\u00e0 l\u00e3nh \u0111\u1ea1o c\u1ea7n l\u00e0m g\u00ec \u0111\u1ec3 d\u1eabn d\u1eaft \u0111\u1ed9i ng\u0169 qua thay \u0111\u1ed5i hi\u1ec7u qu\u1ea3?<\/h3>\n<p>T\u1ea1o kh\u00f4ng gian an to\u00e0n \u0111\u1ec3 n\u1ed7i s\u1ee3 \u0111\u01b0\u1ee3c n\u00f3i ra, t\u00f4n vinh h\u00e0nh tr\u00ecnh c\u0169 nh\u01b0 n\u1ec1n m\u00f3ng thay v\u00ec ph\u1ee7 nh\u1eadn, v\u00e0 k\u1ebft n\u1ed1i s\u1ef1 thay \u0111\u1ed5i v\u1edbi m\u1ee5c \u0111\u00edch l\u1edbn h\u01a1n doanh s\u1ed1.<\/p>\n<h3>L\u00e3nh \u0111\u1ea1o c\u00f3 c\u1ea7n thay \u0111\u1ed5i b\u1ea3n th\u00e2n tr\u01b0\u1edbc khi d\u1eabn d\u1eaft t\u1ed5 ch\u1ee9c thay \u0111\u1ed5i kh\u00f4ng?<\/h3>\n<p>C\u00f3. \u0110\u1ed9i ng\u0169 c\u1ea3m nh\u1eadn n\u0103ng l\u01b0\u1ee3ng c\u1ee7a ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o nhi\u1ec1u h\u01a1n nghe l\u1eddi h\u1ecd n\u00f3i. L\u00e3nh \u0111\u1ea1o c\u00f2n kh\u00e1ng c\u1ef1 v\u1edbi s\u1ef1 kh\u00f4ng ch\u1eafc ch\u1eafn c\u1ee7a ch\u00ednh m\u00ecnh s\u1ebd v\u00f4 t\u00ecnh truy\u1ec1n kh\u00e1ng c\u1ef1 \u0111\u00f3 v\u00e0o t\u1ed5 ch\u1ee9c.<\/p>\n<h3>L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 ph\u00e2n bi\u1ec7t kh\u00e1ng c\u1ef1 b\u1ec1 m\u1eb7t v\u00e0 kh\u00e1ng c\u1ef1 s\u00e2u trong \u0111\u1ed9i ng\u0169?<\/h3>\n<p>Kh\u00e1ng c\u1ef1 b\u1ec1 m\u1eb7t th\u01b0\u1eddng xu\u1ea5t hi\u1ec7n qua c\u00e2u h\u1ecfi k\u1ef9 thu\u1eadt d\u00e0y \u0111\u1eb7c ho\u1eb7c im l\u1eb7ng; kh\u00e1ng c\u1ef1 s\u00e2u th\u1ec3 hi\u1ec7n qua s\u1ef1 tu\u00e2n th\u1ee7 kh\u00f4ng c\u00f3 l\u1eeda, ho\u1eb7c th\u1ef1c hi\u1ec7n \u0111\u00fang b\u01b0\u1edbc nh\u01b0ng t\u1ed5 ch\u1ee9c m\u1ecfi m\u1ec7t d\u1ea7n theo th\u1eddi gian.<\/p>\n<p><script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@graph\": [\n    {\n      \"@type\": \"Article\",\n      \"headline\": \"Qu\u1ea3n L\u00fd S\u1ef1 Thay \u0110\u1ed5i Trong Doanh Nghi\u1ec7p: Thay \u0110\u1ed5i Th\u1ea5t B\u1ea1i V\u00ec Ng\u01b0\u1eddi \u2014 Kh\u00f4ng Ph\u1ea3i V\u00ec K\u1ebf Ho\u1ea1ch\",\n      \"description\": \"Qu\u1ea3n l\u00fd s\u1ef1 thay \u0111\u1ed5i trong doanh nghi\u1ec7p th\u1ea5t b\u1ea1i v\u00ec 3 t\u1ea7ng t\u00e2m l\u00fd kh\u00e1ng c\u1ef1. 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This article examines the 3 layers of psychological resistance every team passes through and how mindful leaders can truly guide organizations beyond them, through understanding rather than pressure.<\/p>","protected":false},"author":1,"featured_media":16232,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[63],"tags":[79,68,128,104,129],"class_list":["post-16231","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-ceo","tag-lanh-dao-tinh-thuc","tag-quan-ly-su-thay-doi","tag-quan-tri-doanh-nghiep","tag-tam-ly-khang-cu"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Managing Change in Business: Change Fails Because of People\u2014Not Plans - Inti School of Light<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Managing Change in Business: Change Fails Because of People\u2014Not Plans - Inti School of Light\" \/>\n<meta property=\"og:description\" content=\"Most business change initiatives do not die because of poor plans\u2014they die because people are not psychologically ready. This article examines the 3 layers of psychological resistance every team passes through and how mindful leaders can truly guide organizations beyond them, through understanding rather than pressure.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/school.inti.foundation\/en\/quan-ly-su-thay-doi-trong-doanh-nghiep\/\" \/>\n<meta property=\"og:site_name\" content=\"Inti School of Light\" \/>\n<meta property=\"article:published_time\" content=\"2026-06-19T13:00:27+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-01T08:21:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/school.inti.foundation\/wp-content\/uploads\/2026\/06\/quan-ly-su-thay-doi-trong-doanh-nghiep.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"T\u1ea1 Minh Tu\u1ea5n\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"T\u1ea1 Minh Tu\u1ea5n\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"15 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/school.inti.foundation\\\/quan-ly-su-thay-doi-trong-doanh-nghiep\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/school.inti.foundation\\\/quan-ly-su-thay-doi-trong-doanh-nghiep\\\/\"},\"author\":{\"name\":\"T\u1ea1 Minh Tu\u1ea5n\",\"@id\":\"https:\\\/\\\/school.inti.foundation\\\/#\\\/schema\\\/person\\\/ffe47db553b1d3d0ca166ad62fe6887f\"},\"headline\":\"Qu\u1ea3n L\u00fd S\u1ef1 Thay \u0110\u1ed5i Trong Doanh Nghi\u1ec7p: Thay \u0110\u1ed5i Th\u1ea5t B\u1ea1i V\u00ec Ng\u01b0\u1eddi \u2014 Kh\u00f4ng Ph\u1ea3i V\u00ec K\u1ebf Ho\u1ea1ch\",\"datePublished\":\"2026-06-19T13:00:27+00:00\",\"dateModified\":\"2026-10-01T08:21:14+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/school.inti.foundation\\\/quan-ly-su-thay-doi-trong-doanh-nghiep\\\/\"},\"wordCount\":3001,\"publisher\":{\"@id\":\"https:\\\/\\\/school.inti.foundation\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/school.inti.foundation\\\/quan-ly-su-thay-doi-trong-doanh-nghiep\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/school.inti.foundation\\\/wp-content\\\/uploads\\\/2026\\\/06\\\/quan-ly-su-thay-doi-trong-doanh-nghiep.jpg\",\"keywords\":[\"CEO\",\"l\u00e3nh \u0111\u1ea1o t\u1ec9nh th\u1ee9c\",\"qu\u1ea3n l\u00fd s\u1ef1 thay \u0111\u1ed5i\",\"qu\u1ea3n tr\u1ecb doanh nghi\u1ec7p\",\"t\u00e2m l\u00fd kh\u00e1ng c\u1ef1\"],\"articleSection\":[\"Blog\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/school.inti.foundation\\\/quan-ly-su-thay-doi-trong-doanh-nghiep\\\/\",\"url\":\"https:\\\/\\\/school.inti.foundation\\\/quan-ly-su-thay-doi-trong-doanh-nghiep\\\/\",\"name\":\"Qu\u1ea3n L\u00fd S\u1ef1 Thay \u0110\u1ed5i Trong Doanh Nghi\u1ec7p: Thay \u0110\u1ed5i Th\u1ea5t B\u1ea1i V\u00ec Ng\u01b0\u1eddi \u2014 Kh\u00f4ng Ph\u1ea3i V\u00ec K\u1ebf Ho\u1ea1ch - 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TMT T\u1ea1 Minh Tu\u1ea5n l\u00e0 m\u1ed9t ng\u01b0\u1eddi th\u1ef1c h\u00e0nh t\u00e2m linh nghi\u00eam t\u00fac, \u0111i tr\u00ean con \u0111\u01b0\u1eddng c\u00e2n b\u1eb1ng gi\u1eefa v\u1eadt ch\u1ea5t v\u00e0 tinh th\u1ea7n. Anh l\u00e0 Doanh nh\u00e2n X\u00e3 h\u1ed9i, Ch\u1ee7 t\u1ecbch TMT Group v\u1edbi nhi\u1ec1u doanh nghi\u1ec7p d\u1eabn \u0111\u1ea7u trong l\u0129nh v\u1ef1c c\u1ee7a m\u00ecnh, v\u00e0 c\u00e1c t\u1ed5 ch\u1ee9c t\u1eeb thi\u1ec7n \u0111\u00e3 mang l\u1ea1i nhi\u1ec1u t\u00e1c \u0111\u1ed9ng th\u1ef1c t\u1ebf cho c\u1ed9ng \u0111\u1ed3ng. Top 30 Under 30 Forbes Vi\u1ec7t Nam (2015) v\u00e0 Top 30 Under 30 Forbes Ch\u00e2u \u00c1 (2016). Nh\u00e0 Hu\u1ea5n luy\u1ec7n cao c\u1ea5p cho c\u00e1c doanh nghi\u1ec7p v\u00e0 t\u1eadp \u0111o\u00e0n nh\u01b0 ANZ, VCCI, CSIP, Khu C\u00f4ng ngh\u1ec7 Cao TP.HCM, Honda, FFAV, C\u00f4 G\u00e1i H\u00e0 Lan, Yomost, Fristi, Shiseido, \u2026 Di\u1ec5n gi\u1ea3 Qu\u1ed1c t\u1ebf tham gia di\u1ec5n thuy\u1ebft t\u1ea1i c\u00e1c h\u1ed9i ngh\u1ecb to\u00e0n c\u1ea7u uy t\u00edn Th\u1ebf gi\u1edbi nh\u01b0 One Young World, Social Business Youth Summit, \u2026 T\u00e1c gi\u1ea3 cu\u1ed1n s\u00e1ch Best Seller \u201cTr\u01b0\u1edbc B\u00ecnh Minh Lu\u00f4n L\u00e0 \u0110\u00eam T\u1ed1i\u201d, v\u00e0 cu\u1ed1n s\u00e1ch m\u1edbi nh\u1ea5t \\\"H\u00e0nh Tr\u00ecnh Th\u1ee9c T\u1ec9nh\\\" \u0111\u01b0\u1ee3c nhi\u1ec1u ng\u01b0\u1eddi th\u1ef1c h\u00e0nh t\u00e2m linh \u0111\u00f3n nh\u1eadn.\",\"sameAs\":[\"https:\\\/\\\/inti.foundation\\\/ta-minh-tuan-saga\\\/\"],\"url\":\"https:\\\/\\\/school.inti.foundation\\\/en\\\/author\\\/support\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Managing Change in Business: Change Fails Because of People\u2014Not Plans - Inti School of Light","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_US","og_type":"article","og_title":"Managing Change in Business: Change Fails Because of People\u2014Not Plans - Inti School of Light","og_description":"Most business change initiatives do not die because of poor plans\u2014they die because people are not psychologically ready. 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